Deliver business value through Right and Fast partnership
satisfaction for specific customer (s) driving corrective action and continual
Attend Tier III meetings communicating all issues related
to customer, process and supplier
customer specific requirements to the different functions within HTT, be the
face of HTT with the customer.
interface with the customer’s Supplier Quality Engineer and others concerned
within HTT quality. Must have experience and competency to work on a peer level
with customer personnel. Responds quickly and effectively to customer issues
report key customer quality metrics (e.g. PPM, 8D/CAR response) keeping
internal data aligned with the customer’s view.
Lead 8D/CAR teams
to contain and permanently resolve quality issues according to customer
expectations for response time and technical rigor. Works with and across functions
as needed for issue resolution. This responsibility requires a strong knowledge
of all production lines and controls related to assigned customer.
The CQE must use
all the available tools, FORMs, templates within the QMS to drive and track
achieve factory quality metrics for end items, intraco and overall.
Support PEP phase
5-8 projects. Responsible for preparing and/or approving customer and
internally required quality deliverables such as, PPAP, ECN, etc.
with NPI Engineer and Program Manager, the CQE is responsible from Quality side
for the pilot runs of new launches, assuring that proper controls are in place.
approver of ECN’s that will impact the plant – communicate to plant in Change
approvals (i.e. homologation) as required for changes to products, processes
and/or suppliers. (PCN process)
Assures that all
customers required quality documentation is completed and stored in applicable
systems for retrieval and audit as needed.
field returns review and warranty analysis activities. Ensures reviews are
performed on a timely basis, with proper rigor, and that resultant data and
information is entered into relevant systems and communicated.
document and assure that all customer specific requirements, critical
information, incidents and risks that concern their customer with the objective
of achieving customer satisfaction with HTT quality.
35 customer quality
35 customer communication
University education majored in mechanical engineering or industrial
3 - 5 years relevant working experience as a Customer Quality Engineer
working with large OEM’s preferable
Experience in manufacturing processes with emphasis on process design
and process validation
Experience in process improvement, statistical techniques for process
improvement, development of PFMEA's, Control Plans, Gage Plans
Excellent knowledge of APQP/PPAP/FMEA/SPC/MSA
Validation Studies, Corrective Action and Mistake Proofing
Good understanding of GD&T and reading of engineering drawings
Experience in assembly and machining processes with focus on process
control and elimination of defects
Experience in Lean Manufacturing and application for reduction of
defects and waste - ability to proactively work with manufacturing engineering
to improve processes, maintain stability with focus on zero defects to our
customers and reduction of waste and scrap internally
Experience in Quality Systems TS16949 preferable
Exempt China: Transportation Systems' Strategy
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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