Deliver business value through Right and Fast partnership
The Lead Portfolio Management Analyst role is accountable for support in defining a portfolio of GO services as required to meet customer demand consistently, everywhere. The portfolio will be defined and maintained based on VOC (Voice of customer) and will consist of global, regional and country scoped/delivered services.
This role will be accountable for helping to drive truly global approach in designing service offering and identifying the customer requirements on the regional level; defining/implementing all services to a common high standard; optimizing customer experience and operational efficiency.
This position reports to Global Portfolio Management Director and matrix to Regional HRS Global Operations Directors.
Support designing, developing and implementation of services strategy for GO:
Maintain regional Services Portfolio framework - List of Services (heat map) & Services Playbook (Requirements, Strategy); Keep the regional governance process for NPI’s (new products introduction).
Customer VOC - regularly meet with key regional customers to request feedback on what is working well, what needs improving and ideas for expansion of services. Distill feedback into key messages and themes that are actionable and include as strategic drivers for the function and development of services globally.
Services Roadmap – drive the services roadmap in the region of services consolidation, standardization and scope expansion for GO; help to evaluate the value of service transitions and associated business case (ROI).
Transitions - Work transitions process and methodology implementation guidance/training. Identify opportunities on work to transfer; prioritize according to the productivity gains; define the detailed transition plans.
Project management: . Manage and coordinates projects on regional level: follow key project controls; structure and set-up project; engage appropriate resources and implement change mgmt. strategy.
20 Drive change
20 Improve and standardize processes
20 Advise stakeholders
20 Deliver solutions
20 Analyze data
Exempt How Honeywell is Connecting the World
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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