Innovate to solve the world's most important challenges
The Sales Operations Manager will own and continuously improve the sales process and KPI’s to drive order bookings beyond AOP (Annual Operating Plan). Will also drive Commercial Excellence throughout Honeywell Intelligrated by ensuring that the sales process and tools are aligned. Owns commercial excellence initiatives such as Account Planning, Cross Selling and Funnel Quality. Ensures that the most efficient Management Operating System (MOS) is in place for the sales function, and that the Sales Managers are executing per MOS and driving performance improvements across the business. Will work with the Key Account Managers on building Strategic Account Plans and ensures that the Sales Managers are overseeing implementation of account strategies to deliver expected performance. The Manager will work w/ Honeywell Intelligrated sales teams and their counterparts to maximize on Cross-sell opportunities. Will work with Marketing on Value Propositions, Concepting & Estimating teams on Pricing and Quotation, as well as with Honeywell counterparts to ensure that right sales people and SMEs are engaged.
Knowledge and Skills :
Understanding of sales operations requirements for a long cycle and projects based business; skilled in Change Management; demonstrated Process Excellence experience; experienced in delivering results working with a large group of cross functional stakeholders
ESSENTIAL FUNCTIONS :
•Owns sales operating mechanisms, cadence, KPIs and relevant metrics ensuring rigor, continuous monitoring and improvement.
•Drives the development of business and user adoption metrics around digital sales and marketing tools.
•Oversees process improvement between sales and other functions such as marketing, sales support, legal, engineering and finance.
•Designs and implements change management initiatives as needed to ensure adoption of improved processes.
•Plays a supportive role in deployment and training activities related to commercial platforms such as SFDC, Marketo and others.
•Partners with commercial leaders to make Honeywell Intelligrated salesforce more competitive and empower them to surpass customer expectations.
•Drives continuous improvement on all sales processes, work instructions, and procedures to ensure ongoing standardization and simplification.
•Acts as a subject matter expert in lead/opportunity management, commercial risk management, and forecasting processes driving continuous improvement.
•Contributes to commercial growth by participating in salesforce effectiveness initiatives.
•Maintains process documentation to current best practices and continually improves.
•Carries out cross-functional communication through the BPO (Business
Process Owners) network to optimize business processes.
• Implements HOS (Honeywell Operating System) Gold principles for the Sales function
•Actively leads and/or participates in LEAN and Kaizen Events.
30 Achieve Sales Excellence
25 Drive Operational and Process Rigor
25 Lead Salesforce Effectiveness
20 Analyze Sales KPI's
Over 10 years of experience in Sales Management, Sales (Commercial) Operations / Strategy or similar role; experience in
sales process excellence and simplification (demand to inquiry and inquiry to order)
Exempt How Honeywell is Connecting the World
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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