Honeywell Field Service Manager in Houston, Texas

Field Service Manager

Deliver business value through Right and Fast partnership

We are seeking a Field Service Manager for the Houston area to lead and manage a Field Service Engineering team. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.

Establish and maintain long-term business relationships with customers. Capable of operating as a working leader on existing and new customer/vendor contracts. Achieve service location cash goals; including actions in support of past due receivables collections. Analyze, interpret and maintain monthly, quarterly, and annual financial & operating estimates on revenue and cost. Provide timely and accurate revenue and margin financial forecasts as required by Regional Leadership. Project strong focus on safety culture through demonstrated understanding, commitment and actions supporting the organizations safety and environmental requirements/regulations. Insure compliance with HSE required training, process implementation and tracking of safety requirements. Champion a safety culture within local team. FSM will be an active voice on the East Services management team implementing, improving, suggesting and tracking best practices. Demonstrated strong interpersonal skills required to interface with all levels of customer personnel and internal Honeywell contacts.

20 Lead Team Activities

20 Develop And Report Performance Metrics

20 Develop and Oversee Team

20 Lead Continuous Improvement Projects

20 Train and mentor field service technicians and engineers

YOU MUST HAVE
  • BS in electrical engineering or electrical technology or BA in Business Administration or 8 years of related experience in lieu of degree

  • 5 years’ experience delivering service solutions and managing customer expectations

  • Experience managing P&L and direct reports
WE VALUE
  • Demonstrated P&L Management of 5MM
  • Experience supporting complex industrial systems in the refining or Oil and Gas industry
  • Technical Experience on Honeywell DCS Systems
  • Previous industry experience
  • Excellent communication skills
  • Demonstrated ability to influence at varying levels across the organization
  • Demonstrated ability to operate independently
  • Ability to use experience to appropriately apply the established standards
  • Demonstrated ability to effective manage a team
  • Previous customer service experience

Exempt Performance Materials and Technologies

INCLUDES
  • Continued Professional Development
  • Relocation Provided
ADDITIONAL INFORMATION
  • Job ID: req155876
  • Category: Customer/Product Support
  • Location: 1250 W Sam Houston Pkwy S, Houston, TX 77042 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on applicable equal employment regulations, refer to the EEO is the Law poster .

Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .

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