Honeywell Customer Service Assistant- 1st Shift in Fairfield, Ohio

Customer Service Assistant- 1st Shift

Join a team recognized for leadership, innovation and diversity

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Help Honeywell be the customer's top choice by delivering excellent customer care

Build up your business acumen while learning to address customer needs

Be part of the team that is solving complex problems for the customer

50 Order Processing

25 Administrative Support

25 Processing Returns

* YOU MUST HAVE *

  • High School Diploma or GED

* WE VALUE *

  • An ability to learn quickly
  • An attention to detail
  • A bias for action
  • An ability to work in a team
  • A commitment to discovering ways to improve service
  • Some Customer Service experience
  • Some SAP experience

An attention to detailA bias for actionAn ability to work in a teamA commitment to discovering ways to improve serviceSome Customer Service experienceSome SAP experience

Nonexempt How Honeywell is Connecting the World

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD38871
  • Category: Customer/Product Support
  • Location: 9290 Le Saint Drive, Fairfield, OH 45014 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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