Driving Infinite Possibilities Within A Diversified, Global Organization
Provide reliable technical assistance to internal and external customers. You will provide professional coverage in a Technical Support/On-call role. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will use your influence to expedite complicated cases. You will develop broad understanding of customer needs. You will drive the knowledge-sharing mindset, methodology, and tools. You will develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.
Be part of a team that is solving complex technical problems for the customer and interact with multidisciplinary teams
Drive timely responses to customer demands by supporting the coordinating efforts of different teams
25 Facilitate issue identification and analysis
30 Investigate and resolve technical issues
15 Track requests resolution
20 Build relationships with customers
10 Develop and share knowledge
Nonexempt Performance Materials and Technologies
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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