Honeywell Sr Field Service Specialist in Albuquerque, New Mexico

Sr Field Service Specialist

Join a team recognized for leadership, innovation and diversity

Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

  • Be the face of Honeywell to the customer and interact directly with end-users
  • Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies
  • Become a technical expert for complex Honeywell solutions/product offerings
  • Willingness & ability to travel up to 90% including overnight stays

    30 Inspect for Quality

    40 Install or Repair Work Orders

    30 Provide Customer Support

YOU MUST HAVE
  • Associate’s Degree or, in lieu of a degree, 2+ years of related experience in the field.
  • 3+ years' experience with IT, networking and/or computers.
  • 2+ years of experience with access controls, security systems, BACnet, LON and/or Tridium.
WE VALUE
  • Previous industry experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate

Must be a US Citizen due to contractual requirements.Nonexempt How Honeywell is Connecting the World

INCLUDES
  • 1st Shift
  • Continued Professional Development
  • Extensive Travel Required
ADDITIONAL INFORMATION
  • Job ID: HRD21830
  • Category: Customer/Product Support
  • Location: 9201 San Mateo Blvd NE, Albuquerque, NM 87113 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on applicable equal employment regulations, refer to the EEO is the Law poster .

Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .

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