Honeywell Lead Field Service Specialist in Westbrook, Maine
Lead Field Service Specialist
Join a team recognized for leadership, innovation and diversity
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
You will serve as a travel technician, supporting various customer sites throughout Maine and surrounding states. Most locations are within a 3 hour drive of Westbrook, ME, and will require no more than 3 week nights away from home.
Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors
Share knowledge of Honeywell solutions to enhance efficiencies and team ability
Become a technical expert for complex Honeywell solutions/product offerings
35 Provide Customer Support
25 Install or Repair per Work Order
15 Inspect for Quality
15 Perform Work following Safety Requirements
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
- Previous industry experience
- Previous technical/installation experience
- Experience working with Experion, TDC or DaVinci
- Experience working with or reading CAD drawings and designs
- Previous customer service experience
- Good written and oral communication
- Ability to follow instructions and identify mistakes
- Bachelor degree or technical/professional certificate
- Good presentation skills
Due to US export control laws, must be a US citizen, permanent resident or have protected status.Nonexempt Performance Materials and Technologies
- Relocation Provided
- Extensive Travel Required
- Job ID: HRD3008
- Category: Customer/Product Support
- Location: ., Westbrook, ME 04092-5108 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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