Honeywell Order Management Specialist,Tianjing,HPS,PMT in China
Order Management Specialist,Tianjing,HPS,PMT
Innovate to solve the world's most important challenges
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
10 Processing Returns
25 Customer Invoicing
10 Deliver Forecast Reports
15 Administrative Support
40 Order Processing
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
- Technical knowledge specific to (stated field)
- Good communication skills
- Good administration skills
- An ability to take initiative and work with limited direction
Nonexempt Performance Materials and Technologies
- Some Travel Required
- Job ID: HRD10208
- Category: Customer/Product Support
- Location: CHN
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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