Honeywell Field Service Engineer, Shanghai, HBS, HBT in China
Field Service Engineer, Shanghai, HBS, HBT
Innovate to solve the world's most important challenges
Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Be the face of Honeywell to with end-users, peers, and competitors in a conference setting
Learn end-to-end product and solution development and delivery of Honeywell products and solutions
Become a technical expert for complex Honeywell solutions/product offerings
20 Validate customer request
20 Educate customer and field technicians
20 Write documentation used by field technicians
20 Ensure Right
20 Fast Delivery
YOU MUST HAVE
- Bachelor's degree / equivalent, or High school diploma with significant relevant experience.
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Advanced Degree
- Good presentation skills
Nonexempt Five-Year Plan
- Continued Professional Development
- Job ID: HRD1216
- Category: Customer/Product Support
- Location: CHN
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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