Honeywell Italian Speaking Customer Service Assistant in Motherwell, United Kingdom
Italian Speaking Customer Service Assistant
Join a team recognized for leadership, innovation and diversity
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
40 Customer Service
40 Order Management
20 Order tracking
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
- Fluent in Italian
- An ability to learn quickly
- An attention to detail
- A bias for action
- An ability to work in a team
- A commitment to discovering ways to improve service
Nonexempt Five-Year Plan
- Job ID: HRD2550
- Category: Customer/Product Support
- Location: Motherwell, LAN ML1 5SB GBR
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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