Honeywell Internal Sales / Tech Support - P.E. in Midrand, South Africa
Internal Sales / Tech Support - P.E.This role is a dual purpose role. The incumbent will responsible for both internal sales as well as to fulfill the role of the pre and post technical support. The successful candidate will create solutions and ensure a smooth sales process both for trade counter calling clients as well as telephonic clients. Sales representatives might work to find new sales leads, through business directories, client referrals, etc. Inside sales reps are friendly, well-spoken and ready to close the deal
The successful candidate will take all inbound customer sales inquiries and provide quotations, product / service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the company’s products / services
Process sales orders and arrange the dispatch and administration of products / services sold
Receive, manage or escalate customer complaints related to the sale of the company's products / services
Maintain sales statistics and records of sales performance. Place internal procurement orders, take stock (fortnightly) fulfill and dispatch orders to clients both internal and external
Provide administrative support for the production RFQs and other sales related documents
Identify sales leads and escalate them to external sales staff
Maintain client databases. The successful candidate will be responsible to offer pre and post sales technical support and design
Excellent organizational and administrative skills
Excellent communication skills and a growing sales focus
Sound product/service knowledge
Attention to detail
Sales experience is essential. Suitable industry experience and application knowledge. A good technical working knowledge of Video Surveillance, Fire Detection, Intrusion and Access Control is a must.
A good command of the written and spoken language English
- Job ID: 00357160
- Category: Sales
- Location: Midrand, GAU ZAF
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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