Honeywell Customer Service Specialist in Gurgaon, India

• Professionally handle all incoming customer orders ,and calls ,process orders to the satisfaction of the customers. • Handle general enquiries from the customer. • Receive customer orders and input into the order processing system • Update customers on order status, address complaints, confirm customer details, receive feedback on customer service and other general calls to ensure a high level of customer service is achieved • Capture all customer complaints, log, track and report upon as required • Support the credit control function and contact customers where appropriate to ensure payment and address credit level requirements. This is to be carried out in liaison with the credit control, responsible for the credit control functions and credit level policies • Liaise with dispatch to ensure correct delivery of customer orders. Monitor delivery performance against target

Graduate from any stream having good written & verbal communication skill in English SAP Order management knowledge is must . basic Excel Knowledge , advanced excel would be an advantage. Pleasing personality, ready to learn new processes & an eye for process improvement. A good team player

Job: *Customer/Product Support

Title: Customer Service Specialist

Location: IND-HR-Gurgaon

Requisition ID: 00354756