Honeywell Sales Administration Manager in Golden Valley, Minnesota
Sales Administration Manager
The Sales Administration Manager is responsible for coordinating forecasts, reporting, administrating
CRM, problem resolution, balanced scorecard development and manage special
projects as directed.
Duties & Responsibilities:
Manage customer, prospect and forecast database, implemented on
the Salesforce.com platform, for all organization users
Manage ongoing support requests and administrative needs of users
Develop reports, dashboards, and processes to facilitate team meetings and management
Resolve customer issues and conflicts within Customer Care team as they arise
Participate in the resolution of customer A.R. issues as they are identified
Training and Documentation
Develop training plans, materials, and documentation as needed
Keep materials up-to-date, coordinate new user and ongoing training sessions for new
hire and new sales reps
Monitor user adoption rates and respond as needed (additional training sessions,
communication, modifications, or other resources) to improve
Assist users with report design and management
Help cover open territories until new sales reps are staffed
Define, communicate, lead processes for annual planning
Coordinate reporting process to internal and external teams
Coordinate input for weekly Sales Pulse calls
Process Discovery and Management
Work with various functions to document and communicate standard business processes
Work with management to identify new and creative opportunities to share best
Manage ongoing relationship with Salesforce.com and internal Honeywell IT
Other responsibilities and special projects as defined
Ability to administer Salesforce.com
Data manipulation and cleaning
Strong documentation and training skills
Interface with marketing staff developing strategy as Commercial team advisor
Ability to administer incentive plans along with Sales Ops
Ability to manage customer contract database renewal
20 Program Management
20 CRM Training
Must be located in the Golden Valley, MN office
Minimum of 5 years in a sales role
Prior project management and process management experience
Minimum of 5 years of experience with SFDC administration and implementation
Proficient in presentation and reporting tools (Excel, PowerPoint, Word)
Excellent presentation skills
Prior experience in customer performance management and customer acquisition
Due to US export control laws, must be a US citizen, permanent resident or have protected status.Exempt
- Job ID: HRD158
- Category: Sales
- Location: ., Golden Valley, MN 55422 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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