Honeywell Sr Field Service Specialist in Cincinnati, Ohio
Sr Field Service Specialist
Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Be the face of Honeywell to the customer and interact directly with end-users
Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies
Become a technical expert for complex Honeywell solutions/product offerings
Basic Qualifications: • High School Diploma or equivalent.
• 1 year of experience with HVAC, energy efficiency, or related field
• 2 years of customer facing experience
• Valid driver’s license
Preferred Qualifications: • Background in HVAC, energy efficiency, or related field a plus
• Excellent customer service background
• Excellent written and verbal communication skills
• Detail oriented
• Ability to work to a deadline and in fast paced environment.
• Must be able to communicate clearly and comfortably with customers.
- Job ID: HRD2331
- Category: Customer/Product Support
- Location: ., Cincinnati, OH 45240 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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