Honeywell Sr Field Service Engineer in Basildon, United Kingdom
Sr Field Service Engineer
Innovate to solve the world's most important challenges
Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Be the face of Honeywell to with end-users, peers, and competitors in a conference setting
Deliver commissioning and installation support to our enviable customer base, within the construction industry among others
Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience
30 Validate customer requests
40 Provide maintenance support to customers
20 Spot upselling opportunities
10 Ensure right and fast delivery
YOU MUST HAVE
- Proven experience in commissioning medium to large fire systems
- An understanding and appreciation of BS5839/FIA Fire Training
- Ability to work autonomously
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Good presentation skills
- Hold a valid CSCS card
Exempt How Honeywell is Connecting the World
- Job ID: HRD3164
- Category: Customer/Product Support
- Location: Basildon, ESSEX SS14 3EA GBR
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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